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Corresponding to food allergies

  • Regarding food allergy support

     Regarding the provision of food to customers with food allergies, if the customer contacts us in advance, the raw materials of 7 specific raw materials (eggs, milk, wheat, buckwheat, peanuts, shrimp, crab) are excluded. We are responding.

     However, since various ingredients are used in the same kitchen, we do not use special cooking utensils for each ingredient.Therefore, there is a possibility that ingredients that are not used as raw materials may be mixed.

     If the symptoms are severe, or depending on the type of allergen and the degree of allergy, we may be forced to refuse allergic treatment for the safety of our customers.In addition, depending on the person with severe allergies and the degree of allergies, we may ask you to bring meals.

     We have prepared a food allergy advance inquiry sheet.Please download the file from the button below and fill it out.(Please press the "Allow editing" button to fill in directly, or print and fill in by hand.)
     ※Please send us your arrival at the hotel at least 7 days before your stay.
      If the deadline has passed, we may not be able to respond.
  •  After filling out the food allergy advance inquiry sheet, please attach it to an email, send it by fax, or contact us by mail.
      Email address info@umibenokajuen.co.jp
      FAX       0887-55-1131
      Address       〒781-5622 506-1 Teiyama, Yasu Town, Konan City, Kochi Prefecture